Maintenance Plans

SST COMMUNICATIONS SUPPORT PLANS

SST Communications support plan provides complete support to assure your telecommunications systems are protected and supported by our staff of knowledgeable and certified professionals.

DEDICATED ACCOUNT REPRESENTATIVE: A support plan entitles you to your own account representative who is knowledgeable about your account and system.

PRIORITY SERVICE: As a SST Communications support plan customer you take priority.

SERVICE LEVEL AGREEMENT: All support plan customers receive priority status for parts and services over non-contracted customer’s. In addition, all service under a support plan has a guaranteed response time. Your system will always have guaranteed immediate support.

INEXPENSIVE: Our support plan is very inexpensive when considering all the things we provide and that you are covering one of the most important business tool in your office. What is more vital to the very functioning of your organization then your telecommunications system?

FREE CHANGES: Our support plan offers unlimited free remote adds, moves and changes. We administer the phone system for you at no additional charge if your system has remote access.

HELP DESK SUPPORT: You can call us any time for help and questions on your system.

FREE REPAIRS: SST Communications support plan customers do not pay for repairs or replacement of defective equipment.

DISCOUNTS: SST Communications support plan customers get discounts up to 20% on additional labor and equipment.

DEDICATED ACCOUNT MANAGER: A support plan entitles you to your own account representative who is knowledgeable about your account and system.

FREE TRAINING: Our plans offer free training sessions that help improve efficiency.